terms and conditions

Full Terms and Conditions for the Supply and Installation of

Solarvault Equipment

  • Introduction  
    1. This agreement shall govern the provision and installation of solar panels and other Solarvault equipment.
    2. No agreement will be formed between either party until both parties have confirmed acceptance of the charges and the full Solarvault terms and conditions which can be found at https://www.solarvault.uk/. 
    3. Solarvault Ltd (Registered Company Number: 13526479).
  • General 
    1. This agreement and the terms and conditions shall form the entire agreement between us and contain all agreed representations, warranties and undertakings and supersedes any previous agreement, representation or understanding between us.
    2. Each party acknowledges that by entering into this agreement it has not relied upon any oral or  written statements, collateral or other warranties, assurances, representation or undertakings that  were made by, or on behalf of the other party at any time before its agreement, other than those set out in this agreement.
    3. Notices to The Customer under this agreement will be sent by post or by hand to the billing address The Customer has provided to us, or in the case of email, to the last known email address that The Customer has provided. We will treat such notices as having  been received 2 working days after we have sent it to The Customer, unless we receive evidence to the contrary.
    4. Notices of termination of The Customer’s existing contract with us should be emailed to  mail@solarvault.uk, or sent by post to Solarvault, Whitewall Centre, Whitewall Road, Strood, Kent, ME2 4DZ. If sending notice via post, please allow at least two weeks for notice to be received by us.
    5. We may transfer, subcontract, assign or novate any or all of our rights (including the right to recover  the charges) or obligations under this agreement without The Customer’s consent, but this will not affect The Customer’s rights under the agreement. The Customer may not transfer the agreement or any rights under it without obtaining prior written consent from Solarvault. 
    6. If any provision of this agreement is found by a Court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect any of the other provisions of this agreement, which shall remain in full force.
    7. Each party shall take reasonable steps to resolve any disputes. If the parties are not able to agree a resolution or there is a failure to implement the resolution correctly, either party may pursue any remedies that it may have under this agreement or at law. This agreement shall apply during the dispute resolution process.
    8. A person who is not a party to this agreement has no rights under the Contracts (Rights of Third parties) Act 1999 to rely on or enforce any term of this agreement.
    9. Nothing in this agreement is intended to, or shall, operate to create a partnership between the  parties, or to authorise either party to act as agent for the other, and neither party shall have authority to act in the name or on behalf of or otherwise bind the other in any way or to hold itself out in its  advertising or otherwise in any manner that would indicate or imply any such relationship with the other.
    10. This agreement (and all contractual and non-contractual matters arising in relation to it) will be governed by and read in accordance with the laws of England, and subject to the jurisdiction of the courts of England and Wales.
    11. All information in this Agreement is confidential and, other than as provided for herein, no party shall  disclose the confidential information, except to affiliates, employees, agents or professional advisors  who need to know it and who have agreed in writing to keep it confidential. The recipient of confidential information is also responsible for any non-compliance of its representatives with these confidentiality provisions. The recipient may disclose confidential information when required by law, after giving reasonable notice to the disclosing person, if permitted by law. We may:
      1. Disclose any information relating to The Customer to allow us to perform our obligations under this  agreement;
      2. Share information about The Customer’s account and payment history with credit agencies; 
      3. Disclose information as we are required to do by law or to regulators from time to time; 
      4. Disclose information to third parties contracted by us to recover sums due to us under this agreement.
    12. If we do nothing, or delay taking action, when The Customer breaches the terms and conditions, we will still be entitled to take action at a later date if we choose to.
  • Data Protection
  1. Sunpower Services fully complies with the Data Protection Act 2018 in respect of any personal data we receive through the supply of energy and other services we provide to The Customer.